WE’RE HERE TO HELP
A little help,
when you need it.
Questions about Hanni, your purchase or your data? Contact Minje Jeon at jmj070806@gmail.com. You don’t need a paid plan to request support.
Launch waitlist
Join at hanni-korean.vercel.app with your Gmail or another email address. You do not need to sign in to Google or buy anything. The website shows a confirmation after saving your address; it does not send an immediate confirmation email. We will contact the list when Hanni launches. To leave the list or correct an address, email jmj070806@gmail.com from your registered address.
Purchases and restoring access
After onboarding, Hanni offers monthly and yearly subscriptions and a one-time lifetime purchase. The App Store shows the price, billing period and any eligible introductory offer before you confirm.
If you have already purchased, choose Restore purchases on the paywall or in Settings. Use the same Apple Account that made the purchase and check your internet connection. If plans do not load, try Retry loading plans. If the issue continues, email us with your app version, device model and a screenshot of the message.
Do not send passwords, payment card details or Apple Account verification codes.
Manage or cancel a subscription
Use Manage subscriptions in Hanni or open iOS Settings → your name → Subscriptions. Cancellation stops the next renewal; access continues through the paid period. Lifetime access does not renew and does not automatically cancel an existing subscription.
Open Apple subscriptions · Request a refund from Apple
Speaking and microphone access
Everyday Korean listening uses bundled audio; TOPIK uses an installed Korean iOS voice. Neither needs microphone permission. To record, choose the recording control in speaking practice. You can also practise aloud without recording. Optional recognized-text comparison requires supported on-device Korean recognition; it is a word check, not a pronunciation score. Manage microphone and speech recognition permissions in iOS Settings → Apps → Hanni.
Writing practice
Follow the numbered start and direction arrows, or watch the stroke demonstration. Make a deliberate stroke to attempt the writing activity. Watching a demonstration alone does not count as a writing attempt.
Widgets and reminders
To add a widget, touch and hold your Home Screen, choose Edit → Add Widget and search for Hanni. For a Lock Screen widget, touch and hold the Lock Screen, choose Customize and add Hanni beneath the clock. Widgets require paid access. Choose your daily reminder time in Hanni’s Settings; notifications are optional.
Learning progress and privacy requests
Learning progress is stored locally. Reset it in Settings → Your data. Removing the app removes its locally stored data, subject to device backups. Hanni does not have learner accounts.
To request access to or deletion of optional analytics records, email us. Include the analytics reference from Hanni’s Privacy policy screen, if available. Save it before turning sharing off, which removes the reference from your device. We may not be able to identify pseudonymous records without it. See the privacy policy for details.
Everyday Korean and TOPIK
Use the switch in Learn to choose your course. Speak and Write follow that choice and remember your TOPIK level, set and word. TOPIK provides a graded vocabulary collection for preparation across levels 1–6, with local voice playback and guided writing. It is an independent study collection, not an official or exhaustive exam word list. Source credits and licenses are available through the information button on the TOPIK screen.